Website Terms & Conditions

Last updated: February 2026

1. Website Use

By accessing and using the Firesurv Group website ("Site"), you accept and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

2. Intellectual Property Rights

Unless otherwise stated, Firesurv Group and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms.

You must not:

  • Republish material from this website
  • Sell, rent, or sub-license material from the website
  • Reproduce, duplicate, or copy material for commercial purposes
  • Redistribute content from this website (unless specifically made available for redistribution)

3. User Content

When you submit enquiries or contact us through this website, you grant us a non-exclusive, royalty-free licence to use, reproduce, and process this content for the purpose of responding to your enquiry and providing our services.

4. Accuracy of Information

The information on this website is provided for general information purposes. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the website or the information contained on it.

5. External Links

Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies or content.

6. Limitation of Liability

To the fullest extent permitted by law, Firesurv Group excludes all liability arising from your use of this website. This includes, without limitation, any direct, indirect, or consequential loss or damage, whether arising in contract, tort, or otherwise, even if foreseeable.

7. Indemnification

You agree to indemnify and hold harmless Firesurv Group and its employees from any claims, damages, losses, or expenses arising from your breach of these Terms and Conditions or your use of the website.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9. Cookies

This website uses cookies to improve your browsing experience. By using our website and agreeing to these Terms and Conditions, you consent to our use of cookies in accordance with our Privacy Policy.

10. Service Availability

We do not guarantee that the website will always be available or be uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of the website without notice. We will not be liable to you if for any reason the website is unavailable at any time.

11. Modifications

We reserve the right to revise these Terms and Conditions at any time. By using this website, you are expected to review these terms periodically to ensure you understand all terms governing your use of this website.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Firesurv Group
Suite 1A, Unit 5 Wickham Business Park
Basildon, Essex
SS14 3EQ

Email: survey@oecltd.uk
Phone: 03456 868 868